When a repair on your property is required, the process of completing the repair is handled by our Hertfordshire based call center.  Our Operations Co-ordinators manage our directly employed tradesmen offering routine repairs, an appointment slot within 7 days and allocating the suitable trades for the more urgent repair within 2 hours of your call. if you have a repair of an urgent nature, please contact us on 0208 428 7794 and we will arrange to send out one of our Experts to you.

Property Improvement can be as simple as a new kitchen installation or as comprehensive as the re-instatement of a fire damaged property. Improvement work is what we are most well regarded for.

When you contact Expert, you will be allocated one of our Expert client managers, they will manage your project from quotation to programme to delivery and then through to completion. Providing you with your own client manager has proved to be the most successful way to manage improvement work.

A client manager is there to look after you, our customer. They will keep you informed of the progress of your project giving you an immediate point of contact from someone that understands your job.

Once you have a client manager he will be your manager for any future project you may require, in our experience allowing a successful relationship to develop.



I would like to put on record our thanks for the efficient and professional manner in which Jason completed the works. He was very polite and corteous - he listened to our wishes. He left the property neat and tidy. He is a credit to your company.

- Policy Holder - Claims Consortium Group, Strip Out Work To Aid Drying

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