Asset managment for large social housing client in central London

Asset managment for large social housing client in central London

Brief: To undertake improvement works in the communal and common areas of our clients portfolio of Estates.

In 2012 Expert were invited to tender for a 3 year term contract, by a previous client. We were successful with our submission to provide improvement works to their estates. Works undertaken so far include refurbishments to caretakers accommodation, new steel railings fabricated and erected on various estates, the installation of bicycle enclosures and the installation of dog waste bins. contract value 600k Per annum

Responsive repair and Void contract Oct 2010-Oct 2012

Responsive repair and Void contract Oct 2010-Oct 2012

Brief: To provide responsive and void repairs, Emergency out of hours service to a local authority with over 5000 properties

After the main contractor went into administration we were asked to assist our client by providing them with additional resources in the form of tradesmen, surveyors and our call centre staff as their interim contractor. We were happy to offer our support. During this period, we completed an average of 900 jobs per month meeting target dates and ensuring our clients KPI\'s were met. Contract value 1.8M Per annum.

Testimonials

I havent ever had anyone satisy me in the first visit with their workmanship, customer services skills, attention to details, attention to customer concerns, attention to the cleanliness and the care of other items and features whilst working in my property.

Works were completed within the timeframe agreed

I would recommend this company without hesitation, as the situation is in safe hands

- Policy Holder - Claims Consortium Group, Flood Damage

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