Expert was formed in 2001 by its founder Simon Edwards and has thrived over the years into a successful organisation with many blue chip clients.

Expert Property Group is now divided into two departments, Repairs and Improvements and Major Projects, led by Managing Directors Simon Edwards and John Burrows.

The retention of our staff is very important to us and we do it well. Since inception we have retained many of our original employees and we constantly invest in our team with training and coaching, after all it would be crazy not to, they are Expert.

Expert undertakes small reactive repairs, medium sized improvements, large refurbishments and Construction of new buildings. Whatever your requirement may be, if its property related we will be able to resolve it for you.

 

What we do

Expert Property Group, repair, improve and construct property. We are particularly proud of our large team of experienced professionals, organised efficiently to assist you with your property related requirements.

Our professional and experienced Client Managers, Operations Team, Contract managers and Qualified tradesmen have been put together to deliver a unique and pleasant experience for our customers.

We understand that "to get the builders in" can be a daunting prospect for some, it’s our goal to make sure that your experience of The Expert Property Group is one that you enjoy. All our customers are a potential customer for life to us, with so many customers that have come back to us time and time again for many years we must be doing something right. But please be assured we will never stop trying to improve what we do and the way we do it.

We would welcome your comments relating to your experience of us and what we could do to improve your experience. Let us have your thoughts by leaving us a rating and comments on the feedback page.

 

The Property Repair

When a repair on your property is required, the process of completing the repair is handled by our Hertfordshire based call center. Our Operations Manager coordinators manage our directly employed tradesmen offering routine repairs an appointment slot within 7 days and allocating the suitable trades for the more urgent repair within 2 hours of your call. if you have a repair of an urgent nature, please contact us on 0208 428 7794 and we will arrange to send out one of our Experts to you.

 

The Property Improvement

Property Improvement can be as simple as a new kitchen installation or as comprehensive as the re-instatement of a fire damaged property. Improvement work is what we are most well regarded for.

When you contact Expert, you will be allocated one of our Expert client managers, they will manage your project from quotation to programme to delivery and then through to completion. Providing you with your own client manager has proved to be the most successful way to manage improvement work.

A client manager is there to look after you, our customer. They will keep you informed of the progress of your project giving you an immediate point of contact from someone that understands your job.

Once you have a client manager he will be your manager for any future project you may require, in our experience allowing a successful relationship to develop.

 

The Property Construction

Property Construction is managed by our developments team. If you require an Extension to your property, a loft conversion or the construction of a house or building we will allocate a Client manager as we do for improvement work and a contracts manager to run the project. Expert property Group is NHBC accredited, giving you the additional assurance your construction work is in safe hands. The client manager is your point of contact and the contract manager will run and be responsible for your project.

Please take a look at some of our testimonials graciously offered to us from some of our previous and current customers.

Testimonials

I would like to put on record our thanks for the efficient and professional manner in which Jason completed the works. He was very polite and corteous - he listened to our wishes. He left the property neat and tidy. He is a credit to your company.

- Policy Holder - Claims Consortium Group, Strip Out Work To Aid Drying

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